3.1.1

The user should be able to switch to earlier and later iterations of the selected journey option. This means that the user can get a plan for alternative times without going back through the process.

3.1.2

All standard journey plan information should be provided. This includes departure and arrival times, location and vehicle information and travel durations.

3.1.3

The journey plan should indicate if vehicles are wheelchair accessible.

3.1.4

The mobility barriers that are present at each stage should be indicated. In addition to representing the presence of steps and escalators, there should be a more detailed description of accessibility for stations.

3.1.5

The journey plan should include provide additional information about facilities at stations or stops. This includes toilets, seats, shelter and more detailed accessibility information.

3.1.6

The journey plan should include additional descriptive information about journey environments. These must be objective observations (e.g. crowded or quiet) and avoid emotive language.

3.1.7

The journey plan may include a weather forecast for arrival at the destination (i.e. sun/cloud/rain and temperature).

3.1.8

Both interactive maps and PDF maps should be available. Whilst most users will prefer interactive maps for individual walking routes, having the option to see and print a complete set of maps of the journey will be useful for many.